Privacy Policy: How Your Information Is Handled

Last updated: October 2026

This policy describes how Nelsonmoments Plumbing ("we", "us") gathers, uses and passes along information when you browse nelsonmoments.living, call the phone number shown on the site or send in a form. It is a general template. It is not legal advice.

What We Gather

Some details come straight from you. When you fill out a form or phone in, you may tell us your name, phone number, email address, location and what is going wrong with your plumbing.

Some details are collected automatically while you use the site. These can include your IP address, browser type, device type, the pages you open and the date and time of your visit. Calls to the number on this website may be tracked. In some cases they are recorded. This is done for quality and billing purposes.

Why We Use It

We use your information to:

• Match you with an independent plumbing provider who serves your area
• Send your request details to that provider so they can reach you
• Answer your questions and messages
• See how the website and phone lines are being used
• Make the website and the service better
• Follow the law and guard against fraud or misuse

Who Receives It

Nelsonmoments Plumbing is a referral service. When you ask for help, we pass your contact details and request information to one or more independent providers or marketing partners. They can then get in touch about your request. These providers are separate businesses, and each has its own privacy practices.

We may also share data with companies that help run the website and phone systems, such as hosting, analytics and call-tracking vendors. We may release information if the law requires it, or to protect our rights.

We do not sell your personal information for money. Some laws treat sharing with marketing partners as a "sale" or "share". Where those laws apply, you may have the right to opt out.

Cookies and Site Analytics

This website may use cookies and similar tools to learn how visitors use it. Your browser settings let you control cookies. If you turn them off, some parts of the site may not work as expected.

Your Options

Depending on where you live, you may be able to see, correct or delete your personal information. You may also be able to opt out of certain sharing. To make a request, email contact@nelsonmoments.living. We may need to confirm who you are before we act on it.

Keeping Data Safe and How Long We Keep It

We take reasonable steps to protect your information. No way of sending or storing data is completely secure, though. We hold on to information only as long as the purposes above require, or as the law requires.

Children

This website is not meant for children under 13. We do not knowingly collect personal information from them.

Updates to This Policy

We may revise this policy from time to time. The date at the top shows the most recent change.

Get in Touch

Have a question about this policy? Email contact@nelsonmoments.living.